1 reviews | Active since Dec 2021
Miss Khanyisa Sihlo Margate zone manager
We had an power outage from 15H10 yesterday to 11h00 today. I use Alfred bod. What a piece of *******. Our fault was regestured to a different province. Waisting a lot of airtime I finaly got the number of the zone manager of Margate. Miss Khanyisa Sihlo. I phoned her and to my surprise this woman were awsome in the way she explained and listned to my reasoning. She assisted me by making a new fault log seeing that Alfred was a bit under the weather. Our fault was reseted within the hour of phoning her. She even had the curtesy to phone back after the fault was repaired to ask of everything is now in order. If only Eskom help desk had the same way of doing things this company's review status will go from red to green. I just want to put a recommendation in for Miss Khanyisa Sihlo for her excellent work ethics. Thank you very much for helping our community. God bless you.
