METER RE-CODING NO ELECTRICITY

Please Eskom I have spent Four days trying to get through to you only to have my Airtime used up. I have reported at least 4 times on Eskom's so called Chatpot and also another family tried getting through. My meter rejected all Tokens put into it for the last week. I am out of electricity, No cleaning . No washing No Hot water. My meat will go off if something is not done. How do you do this without providing FNB with New Codes for the Meters? I paid for Electricity I did not get. How can you not even respond to customers desperate cries for a basic need. Crippling all South Africans with Meters that no longer work. I want to know why Codes needed to Change. How do you go about without even answering your phones just cutting us off. I need electricity I already have paid for. You cant take money and give no service. My Reference *** Reported 4 November 2023 STILL NO RESPONSE