MATOME

Bad service by Eskom The reason why people and communities do eligal connections of electricity it's because Eskom has the worst customer service ever. Eskom has introduced the chatbot with Alfred where community could report electricity fault but its not working as Alfred will promise u that the issue will be attended within 7 day but it's a lie because when u do the follow up will be given the same response of your problem will be fix soon. That is why people will do ******* connections because Alfred does not give the feed back on when the faulty will be attended at meter number *** *** the fault has not been fixed and the cable is very dangerous as it has sparks it seems as is the cable has broken it electrocute anyone but Eskom it doesn't care thing like that are reported