Long wait! Thank so eskom

<p>I have app**** for a split meter box at Eskom Bellville on the 24 July 2015 for the Granny flat I was busy building at the time.the building unfortunately took a bit longer to finish due to finances.eventually the granny flat is finish and I submitted the Electrical Certificate to Eskom Bellville on the 19th of October 2016 and paid an amount of R780.00 by Absa into Eskom account.i do have the copy of payment as proof and also a Project Reference No : PDP ********** 51<br />Case number ********** 0.<br />I went back for enquiery at Eskom Bellville and was first helped by a lady and was told to go sit while she is busy looking into the matter.later I was helped by Mr Willem Nathan that made a phone call to find out how far They are possessing my application and was told my application was blocked because the first application took more that 30days.witch as was unaware of.i was also promised by Mr Nathan that he will take up the case with Pumella Macozoma the nest morning and will give me feed back,but up until today I never heard from Mr Nathan.He also told me to call Pumela just after 8 am cause she is out of office most of the day for work purposes.As of the 11th November I keep calling the office number of Pumela Macozoma ********** but to no avail cause only to speak to a voice mail.<br />I left numerous voice messages with no feedback.<br />Only when I left a message that I threaten to expose them on the internet I receive a call from Pumella. She told me that she will take the matter up and there will be a lady calling me,to make an appointment to come to the house. Until now know one has called me.Pumella has also told me I was Suppose to go to the Kuilsriver branch for the application but I don't have to worry cause she will take up the case personally. I'm so disappointed and frustrated in the service of Eskom Bellville branch. This is public misleading, on the application form it states: Please refer any additional Queries to Pumela Macozoma at ********** .only to get voice mail.<br />Now I want to know from Eskom Bellville why I'm I being treated so bad as a costumer and how long I'm still going to wait for them to get a technician out and get my prepaid box.<br />Mrs.D.Derks</p>