Long wait for electricity - poor service

<p>I have logged a telephonic call to be installed at my house 8 months ago.</p> <p> </p> <p>Unfortunately I lost the ref number provided, the people that I app**** with have already been helped except me. The Eskom contact centre is saying that they cannot help me because I have lost the ref number. I was advise to log a new call and I was given ref ********** 91 and I was told that I would have to wait for another 6 months.</p> <p> </p> <p>This is unfair because the Eskom team is currently working in my village but I have to wait for another six months. Please escalate this (ref ********** 91).</p> <p> </p> <p> </p>