Lies

Its been 3 full week from 27/01/2016 till current without any Electricy, after we have lodge case several times Ref no ***: even spoke to the people in charge of the Technical department ( Geraldo )and even others like Vernon Betana and David Ochius and still no electricity just alot of Lies. a week ago ive complain here on this site and uptill now they didnt even get back to me. so whats next where can i take this matter too?Who is the person in charge as we are paying clients <br> <br>