Lazy Tehnicians cancelling our reference numbers

Greetings<br> <br> My cell nr is *** for JP Swart on Farm Nooitgedaghts and for the past 2 days we have had a phase not working properly after a lightning strike. Every day I report the problem and the Eskom technicians keep cancelling the fault because they see that all 3 phases have power -but they dont bother to speak to me and find out that the one phase dips every few seconds and cannot take amperage. The fuse on the pole up in the air is damaged, but there is still power coming down. We have had this before after rain. It is NOT on our side, yet they claim everything is working and simply cancel the faul I am losing all the food in my farm fridges and al the meat stored becauset Eskom cannot be bothered to speak to me and keeps cancelling my fault references without phoning or speaking to me. They dont bother to report back because of lazy *********** technicians in the kroonstad area. Bad mangement in Kroonstad allows this to go on inspite of all my phone calls every day. It is costing me many thousands of Rands. Where can I report lazy *********** technicians that do not interact with customers and look for ways to clear their workload withoutout checking with the customer