Lack of service delivery

I am extremely disappointed with Eskom’s lack of service delivery. I logged an electricity fault on 14/05/2026 and my reference number is ***. Up until now, no one has attended to the issue.

Several houses in our street (Gqatsa Crescent) have been without electricity for days. It is extremely cold and the prolonged outage is causing food in our fridges and freezers to spoil. This situation is unacceptable and has caused major inconvenience and financial loss.

We need urgent assistance and communication from Eskom regarding when this issue will finally be resolved.