LACK OF SERICE DELIVERY

WE APP**** FOR ELECTRICITY IN 2012 BUT TILL TO DATE NOTHING HAS BEEN DONE. ITS ALSO MOST 3 YEARS NOW AND I BELIEVE SOMEONE INSIDE ESKOM IS NOT DOING HIS/HER JOB. THERE IS NO DIRECT US THAT WE ARE GETTING AS WHEN WILL ESKOM COME AND INSTALL THE ELECTRICITY FOR US. IN 2012 AND 2013 WE WERE TOLD THAT THEY HAVE ORDERED POLES , IN 2014 THEY HAVE APPOINTED A CONTRACTOR BUT TILL TO DATE WE'VE NEVER SEEN THE CONTRACTOR. HERE IS OUR REFERENCE NO. FROM ESKOM : 142 694 208. SHOULD WE NOT GET THE FEEDBACK AS WHEN THEY WILL INSTALL THE ELECTRICITY WE WILL NOT HAVE THE OTHER OPTION BUT TO WRITE TO THE PUBLIC PROTECTOR. WE PAID THE FEE THAT WAS REQUIRED.<br> <br> THANK YOU.<br> M. NDUKU<br> ***