1 reviews | Active since May 2015
It is bad that you treat innocent people like *********
<p>Ref ********** 72</p> <p>Meter number ********** 1673</p> <p>It is said that i am being treated like a ******** and suffer for things that I never did. I moved in my new house 2013 and when I bought electricity I realized that the meter was showing error message and couldn’t punch in the token number. I reported it to the house developer and they referred me to Eskom Randfontein and I went there to report it Feb 2013. Technicians were sent and they couldn’t fix it and they promised to bring a new meter and they disappeared saying they will bring the new meter as soon as they have then on stock. I followed up but they stopped sending technicians. 2015 they came twice on their random routine and they left telling the same old story of coming back with the new meter. 2016 May 16 they came back switched off the power and told me to contact call center which I did but issue was never resolved I went to Randfontein following day and told me the matter will be resolved within 4-6hours which never happened. I went back again when I was told on call center that the ref number that I got from Randfontein was cancelled without any explanation, and at Randfontein called the technicians supervisor who said he will send the technicians to investigate tempering but till today no response. I went to Bara branch on Friday last week 17th June and paid for tempering thinking that will speed up the process but I was wrong because now I am told that this might take between 7-21days. </p> <p>I sometimes wish I never bought a house in township as I believe that people living in those areas are never taken serious or treated with respect. The only thing I want is the power back as they will see the day they decide to come that there was never tempering there, I am the first owner and I know everything about that house.</p> <p>It is sad that law abiding residents are not treated with respect. A simple example is Joburg water that when I realized that my meter was not working I emailed them Sa****ay morning and they were there to change it in less than 4hours.</p>
