*********** consultant

On the 8th of April 2015 around 10am , I went to Eskom local office to request a refund on an old pre paid meter which was removed with credit, on our arrival we were assisted by a guy named Phillip Kekana who was so rude, *********** and chewing a stick of matches while talking to us, you could see the guy was not prepared to assist and talking to us with and attitude, he than told us to go to Diepkloof Eskom offices to talk to Happy on our arrival we ask for Happy and she then assisted us so professionally but couldn't print the necessary document because of her system network and called the same guy that she is sending us back for him to print and assist further that same Peter said he is experiencing the same challenge and can't assist unless we visit the office the next day or anytime after, I then went to see this *********** person today 15.04.15 he was so rude, *********** and unprofessional chewing a gum this time I asked him to call Happy so that she can remind him or tell him what to do he never wanted and told me to either I go back to her or I leave my telephone number so that Happy can call me.His customer service is so low that's why Eskom is regarded as the bad CO.