Incompetence at its best - Pamela

If only there was a negative star, I would give it. I logged an incident *** and it's been over 24 hours with no feedback whatsoever.

I've called 4 times for follow up and every time I do, I get the same response, "the incident has been escalated to a supervisor". The call center lady I spoke with by the name of Pamela does not deserve to work for the public. She's very unhelpful and speaks like she's sitting on a toilet.

I wish I never have to deal with Eskom again. The best way is to go solar energy and eveb with that, they'll want to charge you an arm and a leg to be off the grid.

How must we thrive under such circumstances of poor service delivery with *********** consultants?

Pamela, I wish you could change your attitude or leave Eskom entirely. People such as you don't deserve to work for public entity and interact with the public. I'm disgusted!!!