INCOMPETANCE PERSONIFIED

A short while ago I received a call from Eskom congratulating me on my payment record for my properties. Which I thought was a nice touch. However, things were not to last.<br> The first we new of any problems, was 12 march. Some Eskom employees showed up, without saying anything to anyone and disconnected our supply. Upon investigation, we were told we owed an outstanding debt of R3663.48. Which in fact we had paid on the 26 February, after Eskom sent us the bill late. after proving that we had in fact paid, they then stated verbally that we owed them another R2155.32. So I requested they send me that invoice which we had never received. So they sent me a bill for R5818.80, so I paid the R2155.32 portion, as the balance of R3663.48 was paid on the previous invoice. They stated our supply would be reconnected by 10 pm Thursday night, but instead sent us another estimated account for March, R4197.08. which we paid immediately. They have still sent no one to reconnect us, despite promises. We employ 22 people directly and without power...its difficult. I find it hard to understand how we have gone from being an A list client worthy of praise, to a scoundrel in under 2 months.