Incident jected without any reason

<p>I woke up yesterday to dicover that my area of Clayville didn't have any electricity. Around 13:45 I logged , I was given reference ********** 03. When I did a follow up around 17:17, I was told my call was rejected, no reason stated. I was then logged another call, that was attended to, but myself and selected houses were still in the dark, I logged another incident ref ********** 56. When I called this morning at 05:10, I was told the technician will be dispatched around 07:00.</p> <p> </p> <p><br />I came to work, and now, it is over 27 hours that I have been without any electricity, feedback I just received was my call ********** 56 was rejected again, no reason given whatsoever. And I was given the 4th reference number ********** 83. Is this what eskom means when they say "365 days without load shedding"? This is really very frustrating, can someone superior have a look at this ? It is unacceptable to have one call rejected, but to have more than that without any reason is just pathetic.</p>