I HAVE HAD ENOUGH WITH ESKOM!!!!!

I have never been so frustrated and angered before in my life!!!!! My family and I have been sitting with no electricity for exactly a month and 1 week!! I have been calling from the 18th of February 2020 and everytime I’m told that the case has been closed due to no one being at home but we are all at home waiting for your highness to grace us with its presence! I bought an electricity voucher which I cannot enter due to the Meyer having a low battery. I bought a new battery since one of your agents by the name of Natasha or Natalie told me that it would not accept the number with a low battery. Today (24th March 2020), I’m told that a technician was dispatched but found no one at home YET AGAIN!!! I have been at home all day and no one came! I am sick and tired of your service and if this matter is not solved before the National Lockdown, I will have no choice but to go to the press as well as visit the MP! I NEED THIS SORTED!!!!!! I cannot cook for my kids nor wash for them! I am ready to take extreme measures should you not respond to this as a matter of URGENCY!!!