I AS A PERSON WITH A VISUAL IMPAIRMENTS DESERVE TO HAVE ELETRICITY RESTORED

We have been without power for 3 weeks now at my residential property. We logged calls with Eskom countless times and yet we have not been assisted as I write this review. Eskom continues to close all enquiries we bring to their attention. Please Eskom how can you claim that we have been assisted while no efforts have been made to restore our electricity