I am sitting still f...

I am sitting still for seven days without electricity ? since 22 July till to date..I have phones in at their customers service line , what's up number sms number no help at all...the only thing they did is to give a reference number and never came back to me...I have a disabled child that uses electrical chargeable batteries for his hearing ...all my food has spoiled in the fridge...I don't know what to do anymore