I am over charge.

I Tinyiko Collins Shihundla and Loretta Shihundla we bought a house in midrand and our bond was registered with the deeds office on the 6th June 2017.

We went to Eskom Rivonia Regional Office to open our new account around the 22nd of June 2017, we completed all the forms and also submitted all the required documents, We couldn’t submit the meter readings as their meter box are locked, we were advised by Eskom Consultant that they we send someone to go an check the reading before they open Our account.

We were shocked on the 15th of August when we receive a statement that we are owning Eskom R33 4093.47 for the usage of electricity, they were billing us for 457 day, starting from 2016/05/10 to 2017/08/10, while our bong was registered on the 6th of June 2017. I went to Rivonia 2 times and call customer service more than 3 times, I was told that they will sort it out.

On Monday the 15th of September I got another statement that am owing 43, 627.96 and between 10/08/2017 to 11/09/2017 we have use R12 472.36 of electricity ( 32 DAYS).

I have been begging to change to prepaid electricity and nothing is being done, I did complete the form.

I am tired of calling their customer services and visiting their local office in Rivonia because we not getting any help. I have attached the 2 statements and letter from deeds office.

My Contact Number **********