Horrible service.

On Wed 1st April our Electricity box went into flames out of nowhere, the lid of the box burnt to a point that it was unrecognisable. We logged a call and we were told someone was assigned to assist. The next day, still with no power and still no sign from any Eskom employee we called again and were told the same story. Eventually after 4 days of not having power, and having to struggle as we have a small baby, I had to break the lockdown regulations and go ask to connect at neighbouring houses with electricity as I had to work from home; someone came and "fixed" the box. No explanation of what the issue is and what we need to do to avoid what happened. We were happy to have Electricity after 4 days of struggle.

Hardly a month later, on 27th April the same thing happened traumatizing our poor kids. It's the 2nd night now with no Electricity. A guy from Eskom came yesterday and fiddled in the box and said he's going to get cables. We are still waiting. No one is doing their job here and the service is poor. I am irate, as I write this I have to think and make means on where I will connect to be able to do my job tomorrow because I am working from home.