Horrible ripoff

<p>Good day</p> <p> </p> <p>Our electricity went off on thursday 3 weeks agao.</p> <p>When it came back on my meter box was not showing numbers then the following day i contacted ESKOM REFERENCE ********** 97 to report this matter.A lady by the name of Tumisho was assigned to come and assist,she did her job and gave me a new box with new meter and i was concerened about my units which were on my old box.</p> <p> </p> <p>I was told to go to my nearest ESKOM offices then i went to Randfontein and they will gladly put my lost units on to my new meter.She gave me a yellow form which she completed then I went there and i was returned as the lady who assisted me said Tumisho should have written the units which were on my old meter.</p> <p> </p> <p>I then logged a call with reference ********** 97 which is the same as the old one and Moloko from support promised someone will call me and assist,until today I am still waiting.</p> <p> </p> <p>How do i get my units back as they were 170 units and no one from ESKOM wants to assit and i am being taken for a ride.</p> <p> </p> <p>Someone please assist as i want to know what can i do to get my units back.</p>