GOOD FOR NOTHING ESKOM- CoCT WE NEED HELP!

Hi

I am from the Western Cape, Cape Town, Delft. We have been without electricity since Wednesday 7 September 2022. I have been struggling for the last 3 days to get through to a representative but every attempt has failed because i have spend over R100 on airtime. Every time i call my airtime runs out. I tried logging my fault via the Alfred bot, but no luck because apparently our details cannot be verified and i have to speak to someone. This is so amazing that there is no help. I called the 086 number and the *** number too. One of our community members on our crime group has even tried to get assistance. We have been sending sms' from various numbers, but NO LUCK. The people who work in the area can only advise us to get a refence number but there hasnt been any luck.

I am not dissapointed but i am disgusted. We have an aunty at home who is bedridden. We have not even been able to wash her for the last 3 days. We are all living on bread as we have no choice, our neighbours cannot give us electricity because it is so expensive. I am the only one in the house who has a job. So i guess so much for trying...

I also know nobody will respond because that is the ****py service a tax payer gets in this country.