From Felicity Pitso/ Khaile to Randfontein eskom offices

My name is Felicity Khaile. My metre number: *** .Hellopeter please assist me . Sunday morning from ten o'clock (10 o'clock AM) we experienced loadsheding at my area. I thought that as usual iit'll took two hours to switch on .Pity enough until today I don't have power in my house, we eat bread with my family.

I went to eskom yesterday only to found that they don't allow me to enter their offices. They said I have to contact them if I have any problem I experience told by security. I failed to understand that but there's nothing to do better than to apply whatever the security next to the office door told me . I did so ,they responded that 'yes they can see that i am up-to-date on my account they will send their technician to attend my case.' I waited three hours as they promised and contacted them once again. They promised to send their technician early today exactly in their office hours open according to them they opentheiroffices at 8 o'clock. I asked myself why they said so because according to my knowledge technicians used to help community anytime as they experience any problem . I agreed and they took my contact number promising that they will call to check if i got help. They gave me reference number : *** . As I am asking help from you as now no one came or contact me . My fridge starting to smell now, I am paying eskom to get electricity but now i am suffering. . The poles around( outside)me are on but my house is dark but i am the one who's paying eskom, services and buying water every month.