five months without electricity

I normally don’t complain, but I feel I have no choice anymore. I have been without electricity for five months now. The outstanding fees were finally paid in January 2026, and we were told the electricity would be reconnected after 21 days.

It has now been much longer than that, and we are still without electricity. I have contacted Eskom several times and each time I am told to wait another 48 hours. Two weeks ago Eskom asked me to send my details, which I did immediately, but I have still received no response or update.

Living without electricity for this long is extremely difficult. I would really appreciate urgent assistance and a clear update on when the reconnection will take place.

Please can someone from Eskom contact me as soon as possible to resolve this matter.