Faulty Prepaid Meter - Ref: 659 612 448

My name is Gift Mothopeng, my customer number is ***9.

My Prepaid Meter has been off since Sunday at 22h30.

The matter was reported telephonically to Eskom Customer Care at 22h36, and they indicated that the matter has been reported and a technician will come and attend to the matter, on Monday, as they work during weekdays.

I was given the reference number 659 612 448, the technicians did not arrive on Monday, 22 May 2023, I made a telephonic follow-up using the reference number and the response on the voice machine was that a technician has been allocated.

Today is Tuesday, 23 May 2023, the technicians have not arrived, and I am afraid that the food in the fridge will be rotten come end of day.

My details are as follows: Gift Mothopeng Customer Number: ***9 Reference No for call logged: 659 612 448 Physical Address: 20862 Blackberry Street Protea Glen, Ext 29 Mobile Number: ***

Your urgent assistance will be highly appreciated.