Faulty meter

Meter ***

A year ago ,meter box were changed at my house to the one stated on the subject box and have been experiencing challenges with it ever since .some days we will wake up and find it blank, other days there will be a lock on the top left written pairing or no connection or searching.tried reporting the matter and a technician were dispatched for May but he came to the conclusion that there was nothing wrong with the meter and that I should keep it plugged in it will function properly but till now the problem still persist.

And on monday while at work in the afternoon ,two of the technician came to my house accusing me of ******* connections and that they are cutting my electricity of which it was shocking to me.after opening the meters on the poles ,they decided to leave and not say anything but didn’t cut off the electricity.This still a suprise to me as I recharge on a weekly basis and so I want to understand the process used for reaching that conclusion that one is involved in ******* connection without any verification.