Faulty Electricity Meter

<p>Good day</p> <p>On the 26th of July 2017 I reported that a token I bought on the 23rd of July 2017 was not being accepted by my meter. I was taken through a process of "unblocking" the meter with various set of 40 digits but still the problem was not resolved. My call was then escalated for a technician to come to my premises within 48 hours.</p> <p>On Friday the 28th after seeing that no one is still coming and no other communication has come forth, I contacted the contact centre again to make a follow because at this point my units where close to be finished. They said that the technician are still working up until 10pm and should come. Saturday nothing still has happened, I have no units and I call again to get feedback that the technicians cannot come to my area because it has been risk rated. I call again get a different person who tells me that the call has been escalated.</p> <p>Sunday came and went and no technician has come to assist me, it is almost midday now and by the look of things another night without electricity awaits me and my family...</p> <p>What am I supposed to do now...</p> <p>Reference ( ********** 84)</p>