NP
Nomphelo P
1 reviews | Active since Jun 2026
01 Jun 2026, 20:44
Faulty Electricity and No help from Eskom
I am experiencing poor service from Eskom and it is extremely frustrating. I call Eskom everyday and after hours waiting on a call, their response is they aware of my complaint and they are escalating it. It is more than 2 months having faulty electricity and with no help from Eskom. My appliances are damaged from this experience. I seriously do not know what to do to get help from Eskom.
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Replies (2)
Eskom's replyOfficial
02 Jun 2026, 08:45Dear Nomphelo
We acknowledge receipt of your query and regret any inconvenience caused. Your query has been referred to the relevant department for review and resolution.
Kind regards
Eskom Team
We acknowledge receipt of your query and regret any inconvenience caused. Your query has been referred to the relevant department for review and resolution.
Kind regards
Eskom Team
Eskom's reply02 Jun 2026, 08:45
Official
Dear Nomphelo
We acknowledge receipt of your query and regret any inconvenience caused. Your query has been referred to the relevant department for review and resolution.
Kind regards
Eskom Team
We acknowledge receipt of your query and regret any inconvenience caused. Your query has been referred to the relevant department for review and resolution.
Kind regards
Eskom Team
NP
Nomphelo P's updateReviewer Update
03 Jun 2026, 19:54As much as the reply state that they have referred my query but the problem continues as no technician has come to resolve the problem I am experiencing. Why is it difficult for a technician to come and resolve this. This is really sickening.
NP
Nomphelo P's update03 Jun 2026, 19:54
Reviewer Update
As much as the reply state that they have referred my query but the problem continues as no technician has come to resolve the problem I am experiencing. Why is it difficult for a technician to come and resolve this. This is really sickening.