Failure to Reconnect my Electricity

ON THE 06TH OCT 2015 ESKOM DISCONNECT MY ELECTRICITY DUE TO AMOUNT I OWED THEM WHICH WAS R1643.65, SAME DAY I PAID FULL AMOUNT AROUND 7PM AND I CALLED THEM TO CONNECT WHICH THEY TOLD ME I HAVE TO PAY RECONNECTION FEE OF R735 AND I TOLD TO ADD IT TO MY NEXT BILL WHICH THEY TOLD ME IT WAS APPROVED AND I WILL BE CONNECTED WITHIN 24HRS AFTER THEY HAVE RECIEVED MY PAYMENT (R16473.65), SINCE THEN THEY HAVE BEING TAKING ME UP AND DOWNS WHICH TOOK THEM TWO FULL DAYS WITH ME FIGHTING WITH THEM TO CONNECT ME BACK. ONLY TODAY 08 OCT 2015 16H30 THEY CONNECT ME BACK<br> <br> <br> THAT IS TERRIBLE SERVICE I HAVE EVER HAD<br> <br> MY REF NO: ***<br>