1 reviews | Active since Mar 2015
Failing to reconnect.t
I was disconnected on the 04th of March. I made my payment on the 04th but the was a shortage of about 350 to cover the reconnection fee said the customer service lady and I paid it on the 05th of March. When I asked for a reconnection the lady on the phone said payment was not reflecting then. Being a Friday and late she suggested I get to their office to submit physical proof of payment which would have been faster as Eskom doesn't reconnect on weekends. I failed to make it there on time. Now Monday comes I call and told that my account activity is on pending and should be reconnected. No one came. Yesterday no one one came. Today the 11th of March I'm still without electricity yet I've paid everything including the exorbitant R695 reconnection fee. I'm going to spend another night without electricity? Ronald from the call center today took my numbers and said his supervisor would give me a call. No one else called. I've called them 3 times today and you have to wait like it's a free call. <br> <br> Please Eskom bring my electricity back. It's been 72 hours. The lady today was telling they only logged the field service request today. Yet on Monday I was told it's on the system. This i
