Excellent service from a lady who got cut off, but still did the work!

This morning my mother call +*** to report a faulty meter box. The lady assisted her with meter number ***. As she was about to give her the ticket/refere no. Mom ran out of airtime. So with no airtime no reference number she asked me to follow up. Turns out it wasn't necessary as the Eskom agent had sent people to exchange the meter box. I would like to thank that agent and wish this compliment be considered during her appraisals. These are the kind of people needed at this very difficult time with our power issues in SA. KEEP UP the GOOD WORK LADY!