Eskom worse service ever

Bad Worst service ever from Eskom, we as the green village community are in the dark Eskom decided to switch off the lights no announcement nothing we are told we are not paying ,the entire green village not paying electricity?????? We have kids that go to school we also are working ,electricity is everything,we are told by Eskom to take out 500 each house they will fix everything for us ,this is the worst company ever t!!!!