TH
Tian H
1 reviews | Active since Mar 2009
19 Sept 2018, 19:53
Eskom sucks
For the 3rd consecutive day we have experienced extensive power interruptions and the repairs being effected are temporary. The call centre informs that the problem has been resolved when it hasn't and you are forced to log another call. This has happened 4x over the past 3 days and is still not resolved. When asking to be put into contact with a superior to escalate the complaint their call centre tactic is to put you on hold for 20+ minutes until you eventually hang up. At the cost of electricity they are charging their service is shocking and clearly their competence dubious at best.
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