ESKOM SHOUD TAKE RESPOSNIBILITY FOR THE SERVICE THEY DELIVER

We had been without electricity since Saturday 19th of August at 10:05 in the morning. I have logged 3 calls and still no response from Eskom. My neighbours has also logged calls but no help is yet to arrive for us. We are only 6 houses affected by this. Four of the 6 houses has elderly people. They are now having to rely on other people for assistance. At my house I have my elderly mother and bed-ridden aunt. We have 5 scholars at school and I am working from home. I dont get it, why do we as the consumers from the rural areas have to suffer. The one elderley couple has their grandkids with them who are also at school. Another elderley neighbour is not well enough to walk to the councillor for help as she also has a son who is on drugs and she cannot afford to leave her house unattended. I mean there is there really nobody who can come to our area to assist us??? Eskom vehcles are driving up and down and when te neighbours try to stop them they say they are busy?? Not even a do yu have a reference number because we have 2??? This is just bad and you want to agree with Eskom staff who don't go into certain areas because they fear for their safety, but I am sorry I cannot have sympathy because people are frustrated with the service we get from the Eskom. Our refernce numbers are *** and ***. I dont have any faith but I taught I would share maybe someone will see it.