Eskom se push

It is been 4 days since we are without electricity, we called eskom several times they never came to fix the electricity. It is not only my house but several houses in my area. The thing is I have a disabled child that has asma and she cant use the breathing machine. She is in hospital now to get oxygen. This is so unfair on how Eskom is treating our people. Can someone please ask them to do their part is it not enough with the loadshedding now I must be in the dark with a child that almost died.