VD
Valerie D

1 reviews | Active since Jun 2016

24 Jun 2016, 17:36

Eskom's Poor Customer service

<p>Good day,</p> <p>I'm really and seriously disappointed and frustrated by Eskom's treatment towards our complaints as customers. We've been out of electricity for a week now, and no one seems interested to assist. We're being sent from pillar to post, no one seems to care at all.</p> <p>I've sent numerous tip offs of possible ******* connections and power supply related tickets - prior to this incident and during but there's just no justice.</p> <p>As I'm writing this email, I'm nothing but ****ed - more especially considering the rude response we got from one ofor their electricians by the name of Nelson, whose supposedly in charge of our area (Diepsloot). I am not sure whether his response was from an Eskom Employer who doesn't know his job description or who just doesn't take his job seriously.</p> <p>what ****es me off the most is that we don't have tenants and we're surrounded by neighbours who do, we don't use electric heater and we save electricity as much as we can, and we're all hardly around during the day on weekdays. Yet we're treated like we don't even pay for the electricity we use-prepaid electricity mind you.</p> <p> </p> <p>Now I don't see why we've been such good citizens, and all I want is to be given a different and efficient power supplier</p> <p> </p>

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