ESKOM RIPING OFF PEAPLES MONEY AND POOR SERVICE

I PAYED FOR ELECTRICITY SUPPLY IN 14 AUDAST THIS YEAR.THEIR POLICY SAYS ISTALLATION SHOULD BE DONE IN 30 DAYS AFTER RECIEPT OF PAYMENT.THEY HAVE NOT INSTALL AS YET,IF I FOLLOW UP THEY SAYING THEY WILL INSTALL ON THE 15 FEBRUARY 2016.sECONDLY THEIR APPLICATION FEE IS LESS THAN R20.350 IF WHERE THEY WILL CONECT YOU TO IS LESS THAN 900 METERES,HOW EVER THEY QUOTED TO ME R20.350 ALTHOUGH MY HOUS IS LESS THAN 2 KM FROM THE CONNECTION POIN