Eskom randfontein

I bought a house at protea Glen ext 11 3 months back and last month in our area we had a load shedding and when the electricity come back our house was the only house with out electricity we went randfontein I don't know how many times or how many Refs we've been they have been promising to come or to send a technician but no one come till now we've been without electricity for a month now.