1 reviews | Active since Oct 2012
Eskom Protecting Its Employees ******ing Money From Clients!!!
I am very disappointed with the way Eskom handling their complaints. On the 22 Jun 26 i phoned Eskom to lodge a complaint regarding a person whom i believe it is Eskom official who tried to ****** money from me and i got a reference *** and i was advised that Eskom will get back to with a feedback as they need to investigate the matter.
This morning i got a call again from the guy who introduced himself as David Mokoena using cell phone number *** advising me i have a fine of R70K and they are going to cut-off my home electricity because i am not complient. I need to know if Eskom is protecting their employees from ******ing money from its clients. How long does it take Eskom to investigate such matter and what is it that Eskom does on its end to see such things does not happen to its clients or our communities?
I need to know how far is this investigation going to take because it's almost 3 months now since i lodged a complaint with Eskom Custormer Care and i have not received any update from Eskom and when i follow up i'm being told that this is escalated to the Welkom branch which they need to investigate the matter but it takes forever for the matter to be investigated.
We acknowledge receipt of your query and regret any inconvenience caused. Your query has been referred to the relevant department for review and resolution.
Kind regards
Eskom Team
We acknowledge receipt of your query and regret any inconvenience caused. Your query has been referred to the relevant department for review and resolution.
Kind regards
Eskom Team
