Eskom pre paid meter is *******

Eskom forced me to replace my old working analog meter with a new electric pre paid meter. They installed it today but my house is too far from the box and the portable device does not work. I have to walk to the box a block away, just to establish link to know how much power is left and to buy power. The portable unit is useless.there was no issues with the old meter, now we sit with this *******