ESKOM . POOR SERVICE DELIVERY

Ive been without electricity since Saturday 28 March 2026 at 8a.m. the meter box is malfunctioning. I contacted eskom through Aldred chatbox and email. Even got ref number. No one from eskom came to check what the problem is. On Wednesday I went to their offices in protea glen. When I got there, I spoke to a security guy and explained my reason for coming there. He just wrote my details on a dirty pice of paper and said a technician will come to my house. No one showed up. Today 2nd of April 2026 I went back to eskom to check whats delaying them. I found another security and we spoke over the fence. They don't let you in. He took my details again and told all the staff members have gone home its Easter weekend. Im si heartbroken. All my food in the fridge are rotten and no one seems to take. I have 2 young kids who can't cold food everyday. They don't care for their customers and their service is pathetic.