Eskom poor service again

<p>It is sad that the company that supplies electricity has become such a big snail. We do appreciate the fact that SA still has a company to supply us with electricity. The weakest area in this company is their actual technicians that has become so lazy or there is not enough of them anymore. We were used to a 45 min turn around time if a transformer tripped in the past. Our power went out at 18h30 last night and 12 hrs later still no one came to reset the pole after it was reported and our time expectation given by eskom was 4 - 8 hrs. Customer care on your call centre is helpfull. Management please sort out your service delivery of your technician department. That will go a lond way with your endusers. This matters big time. 24 hrs turn around time is not acceptable in a modern time where SA is dependent on your support. Second time in a month we sit without electricity for more than 24 hrs due to Eskom issues on supply.</p>