Eskom poor customer service

My meter box was disconnected due to poor sales, and I only acquired the house in March 2019, when I tried to explain I was told nothing could be done and that I need to R6050.00 for reconnection. I paid the money more than a week ago and still they have not reconnected, I have been calling, I went to the Rivonia customer service and still nothing is being. Eskom customer service is poor, lack of coordination between their business units. It has been 2 months without and electricity supply.