Eskom Polkedraai electricity supply issue

On Sunday the 7th of June I logged an outrage in with in my area Mfuleni Bardale side. I had no electricity since morning till to date. They fixed every one besides me. I got back from work and there was no electricity and made few calls to the Eskom they had to reopen another reference number for me just to be told that they will send out a technician and it can take up to 7 hours of their working shift to come and also was advised that they also have a backlog and they could take time to come. A backlog that’s being caused by them just because to get overtime what about us that need electricity in this cold winter these people are inconsiderate for others while they have electricity in their houses. This Eskom in Polkedraai to be exact they always have a backlog to come help within the areas we live in I am sick and tired and something needs to be done with these people. Of one doesn’t want to work then hire people that will want to work.