Eskom Phillipi Branch lack of professionalism

I am extremely disappointed with the service from Eskom's Phillipi branch. I have been without electricity for six days and six nights at 7809 N****eni Crescent, Phillipi East, Cape Town, and despite multiple attempts to get assistance, nothing has been resolved.

Field consultants visited my property once, but instead of addressing the issue, they left because they expected me to clear the workspace for them, as if I work for Eskom. This level of service is unacceptable. I’ve lost all my refrigerated food, and several light bulbs have fused due to the ongoing power issues.

The lack of professionalism and urgency in resolving this matter is frustrating. I urge Eskom to take this seriously and provide the service that their customers deserve.

Extremely dissatisfied customer.