ESKOM PATHETIC SERVICE DELIVERY

It is now almost 3 weeks that we don't have electricity. We did a Move In request almost 3 weeks ago and paid almost R6000 for the new account. The whole of Eskom is just *********** and useless. Everyday I waste hundreds of rands of airtime to just hear the same lies it is being escalated to a technician or contractor. Then the contractor say "I don't have a key" then the technicians say "I don't have a key, we need a special key to open the box" what *** is this? But strangely or conveniently someone had a key to switch it off when the previous owner did their move out? I don't even want to mention how much food I had to throw away and how much I am spending daily because of no supply.