Eskom not closing account for 3 months already!

I have been trying to disconnect my account since September 2020, but call centre utterly ***********.

They apparently keep requesting that finances contact me, but still nothing. Phoned for the 6th time today, same thing! "They will put in a request for eskom to close my account!"

What do you do with such utter incompetence? All I need is a contact person at finance department, or for eskom to close my account, but no. All calls needs to go through call centre!!