Eskom no service complaint

<p>Good day, in may 2015 we logged a request for meter installation at Eskom, reference number: ********** 51 for Lady Frere, eastern cape. We have been making follow up on a months basis with no luck. Its the same story every time that the matter has been referred to Queenstown regional office. It has been now 14 months and no resolution in sight, please assist to escalate this to the highest office at Eskom. In really not sure if we now have to resort to ******* power connection as we have run out of patience with no service from Eskom especially since it's winter. </p> <p> </p>