Eskom no response!!!!!!!!

I am using the new IOS app as well as the My-Eskom app and found one of my meter numbers is omitted on on my premises id. The two meter numbers available on the id are 831212 and 840972 but the one omitted is 844795. One of my meter numbers dissipated from my premises id since March 2022. My account number is ***. How is this possible after submitting mails to the Gauteng addres, lodged complaints, send sms's. I have the following reference numbers: *********

No response at all. Will this ever be fixed. Can anyone from Eskom respond to my problem!!!!!!!!!!!!

MJ van der Linde *** ***