ESKOM : NO RESOURCES TO RESOLVE ELECTRICAL RELATED ISSUES

so after the heavy rain and lightning we experienced last night, we lost power. this morning i called the Eskom contact center to report that i still dont have electricity. The response i got from the contact center was that the electrician went to go and check and the note he made was " he does not have the resources to resolve the issue". The note was made at 10: 30 am, its not 14:41 and still no attempts to resolve the issue and i am not getting an indication as to when this issue will be resolved.