Eskom misuse of their power.

Account ***. I on numerous occasions try to communicate with Eskom in connection with a explanation of what the different amounts on account means, without any answers. We as pensioners can't afford the huge amount charges on account. Charges are more than actual electricity used.Service and Admin Charge: Network Capacity Charge: Generation Capacity charge: Ancillary Service Charge: Network Demand Charge. Then Energy Charge. Why is our price per kWh more than the Metros and other Municipalities? Please I only want an explanation and let it know Eskom is busy to misuse their power. Thank you. J. C van Rooyen